Order Refund & Return Policy Statement

Cancellation Policy

Orders can only be cancelled before shipment or production begins.

Approved cancellations will receive full refund.

Orders already dispatched cannot be cancelled.

Return Policy

Return requests must be made within 14 days of receiving the order.

To be eligible:

Unused condition required
Original packaging required
Order proof required

Approval is required before returning items.

One shipping fee applies per order.

No restocking fees apply.

Refund Process

Refund status will be shared after inspection is completed.

Refunds are issued to original payment method.

Timing depends on financial institutions.

Refund Assistance

If refund is missing:

Check account
Contact payment provider
Contact bank

Return Shipping Rules

Instructions provided after approval.

Customer pays return shipping for non-defective returns.

Defective or incorrect items are fully covered.