Cancellation Policy
Last updated: September 8, 2026
We understand that customers may occasionally need to change or cancel an order.
To request a cancellation or order change, contact:
as soon as possible after placing your order.
We will make reasonable efforts to accommodate the request before fulfillment begins.
If an order has already entered fulfillment, been packed, or been transferred to a shipping provider, cancellation or modification may no longer be possible.
If the order has already shipped, you may request an eligible return after delivery in accordance with our Return Policy.
Roveliis does not charge a cancellation fee for an order successfully cancelled before fulfillment.
If Roveliis cancels a paid order because of inventory availability, payment review, a technical error, or another operational reason, the applicable payment will be refunded to the original payment method.
Questions may be sent to service@roveliis.com.