Privacy Notice
Last updated: September 8, 2026
This Privacy Notice explains how Roveliis collects, uses, discloses, retains, and otherwise processes personal information when you visit roveliis.com, place an order, contact us, create an account, interact with our communications, or otherwise use our services.
Roveliis is operated by Nanjing Hongruan Technology Co., Ltd.
For purposes of applicable privacy law, Nanjing Hongruan Technology Co., Ltd. acts as the business or data controller responsible for the personal information described in this Notice where applicable.
1. Personal Information We May Collect
Depending on how you interact with Roveliis, we may collect information including:
Identity and contact information, such as your name, email address, telephone number, billing address, and delivery address.
Order information, including products ordered, order value, transaction history, returns, refunds, and order-related communications.
Payment-related information, such as payment method and transaction status. Complete payment-card information may be processed directly by payment service providers rather than stored by Roveliis.
Account information, where customer accounts are available, such as login information, saved preferences, and account activity.
Customer service information, including messages, photographs, videos, and other information you voluntarily provide when contacting us.
Device and technical information, which may include IP address, browser type, operating system, device identifiers, and network information.
Website activity, including pages viewed, products viewed, interactions with the website, referring pages, approximate location derived from IP information, and shopping activity.
Marketing preferences, including whether you have subscribed to promotional communications or exercised privacy and advertising choices.
2. How We Collect Information
We may collect personal information:
Directly from you when you place an order, create an account, subscribe to communications, complete a form, or contact customer support.
Automatically when you interact with our website through cookies, pixels, logs, and similar technologies.
From service providers that help us operate our store, process orders, detect fraud, deliver products, provide analytics, or support advertising.
From other parties where permitted by law and relevant to providing or protecting our services.
3. How We Use Personal Information
We may use personal information to:
Process and administer orders.
Confirm and process payments.
Arrange fulfillment, shipping, tracking, returns, refunds, and warranty requests.
Provide customer support.
Maintain customer accounts and preferences.
Communicate important information about orders or services.
Prevent fraud, abuse, unauthorized transactions, and security incidents.
Maintain and improve our website and customer experience.
Understand website performance and customer interaction.
Provide marketing communications where permitted.
Measure or personalize advertising where applicable and subject to available consent or opt-out rights.
Meet legal, regulatory, accounting, tax, and compliance obligations.
Protect Roveliis, our customers, service providers, and other parties.
4. Shopify and E-Commerce Services
Our online store is powered by Shopify.
Shopify provides technology that enables us to operate the storefront, cart, checkout, customer accounts, and related e-commerce functions.
Information submitted through our store may therefore be processed by Shopify in accordance with Shopify's applicable privacy practices.
5. Service Providers and Other Recipients
We may disclose relevant personal information to service providers where reasonably necessary for business operations, including:
Payment processors.
Shopify and technology infrastructure providers.
Order fulfillment providers and warehouses.
Shipping carriers and logistics partners.
Customer support providers.
Fraud prevention and security providers.
Analytics providers.
Marketing and advertising providers where applicable.
Professional advisers, auditors, regulators, authorities, or other parties where required by law.
We do not authorize service providers to use personal information for unrelated purposes except as permitted by their own legal obligations and applicable agreements.
6. Cookies and Similar Technologies
Roveliis may use cookies and similar technologies to operate the website.
These technologies may include:
Necessary technologies, which support basic functions such as checkout, security, cart functionality, authentication, and website preferences.
Analytics technologies, which may help us understand how visitors use the website.
Advertising or marketing technologies, which may be used to measure campaigns or provide relevant advertising where permitted.
Where required by applicable law, non-essential cookies or similar technologies will be subject to the appropriate consent or preference controls.
You may also be able to manage cookies through your browser settings and through privacy controls made available on our website.
7. Advertising and Privacy Choices
Depending on your jurisdiction, certain disclosures of information for cross-context behavioral or targeted advertising may be treated as a "sale," "sharing," or targeted advertising under applicable privacy law.
Where legally required, eligible customers may exercise applicable opt-out rights using our Your Privacy Choices mechanism or by contacting:
Roveliis will honor applicable legally recognized privacy preference signals where required.
8. Data Retention
We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including providing orders and customer service, maintaining business and tax records, resolving disputes, preventing fraud, and meeting legal obligations.
Different categories of information may therefore be retained for different periods.
When information is no longer reasonably required, we may delete, anonymize, or otherwise dispose of it in accordance with applicable requirements.
9. International Processing
Roveliis operates internationally and uses service providers that may process information in countries different from the country where a customer lives.
Where required, appropriate legal mechanisms will be used for international transfers of personal information.
10. Your Privacy Rights
Depending on your place of residence and applicable law, you may have rights concerning your personal information, which may include the right to:
Request access to personal information.
Request correction of inaccurate information.
Request deletion of qualifying information.
Request a portable copy of certain information.
Object to or restrict certain processing.
Withdraw consent where processing is based on consent.
Opt out of qualifying targeted advertising, sale, or sharing.
Appeal certain privacy-request decisions where applicable.
We may need to verify your identity before processing certain requests.
You will not be discriminated against for exercising privacy rights provided by applicable law.
11. Marketing Communications
You may unsubscribe from promotional email communications by using the unsubscribe function included in an applicable marketing email.
Even after opting out of promotional messages, we may continue to send non-promotional communications concerning orders, payments, customer service, account security, or other transactional matters.
12. Children's Privacy
Roveliis is intended for general adult consumers and is not directed toward children.
We do not knowingly seek to collect personal information from children where such collection would require parental authorization under applicable law.
If you believe a child has provided personal information improperly, contact us so we can review the matter.
13. Security
We use reasonable organizational and technical measures intended to protect personal information.
However, no electronic transmission or storage system can be guaranteed to be completely secure.
Customers should not send passwords, full payment card information, or other highly sensitive information through ordinary email.
14. Third-Party Websites
Our website may contain links or integrations operated by third parties.
Their privacy practices are governed by their own policies, and Roveliis is not responsible for the independent privacy practices of websites or services that we do not control.
15. Changes to This Privacy Notice
We may update this Privacy Notice when our practices, technology, legal requirements, or services change.
When changes are made, the updated version will be posted on this website and the "Last updated" date will be revised.
16. Contact Us About Privacy
Data Controller / Website Operator:
Nanjing Hongruan Technology Co., Ltd.
Brand:
Roveliis
Registered Business Address:
Room 503, 5th Floor, Building 1, Fengsheng Shanghui, No. 119 Software Avenue, Yuhuatai District, Nanjing, Jiangsu Province, China
Email:
service@roveliis.com
Phone:
+852 4448 7654